Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.
Last updated: December 4, 2025
Information We Collect
Personal Information
When you join our waitlist or create an account, we collect your name, email address, phone number, and location (Prague area). This helps us match you with suitable players and courts.
Usage Data
We automatically collect information about how you use our service, including your device type, browser, IP address, and interaction patterns. This helps us improve our platform.
Playing Preferences
We collect information about your skill level, preferred playing times, and court preferences to provide better matches.
How We Use Your Information
Service Delivery
We use your information to match you with compatible players, book courts, organize matches, and send you notifications about upcoming games.
Communication
We may send you service-related emails, updates about new features, and promotional content (you can opt-out anytime).
Platform Improvement
We analyze usage data to understand how our platform is used and make improvements to enhance your experience.
How We Protect Your Data
Security Measures
We use industry-standard encryption (SSL/TLS) to protect your data in transit and at rest. Our servers are hosted on secure cloud infrastructure with regular security audits.
Access Controls
Only authorized personnel have access to personal data, and all access is logged and monitored. We follow the principle of least privilege.
Data Retention
We retain your personal data only for as long as necessary to provide our services or as required by law. You can request deletion of your account at any time.
Information Sharing
With Other Players
When you're matched with other players, they can see your first name, skill level, and general location. Your contact details are only shared after mutual consent.
With Service Providers
We may share data with trusted third-party service providers (payment processors, email services, analytics) who help us operate our platform. They are contractually bound to protect your data.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
Your Rights (GDPR)
Access & Portability
You have the right to access your personal data and receive a copy in a structured, machine-readable format.
Correction & Deletion
You can update your information at any time through your account settings or request deletion of your account.
Opt-Out
You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences.
Data Protection
Under GDPR, you have the right to object to processing, request restriction of processing, and lodge a complaint with a supervisory authority.
Cookies & Tracking
Essential Cookies
We use essential cookies to enable core functionality like authentication and session management.
Analytics Cookies
We use analytics tools (Google Analytics) to understand how users interact with our platform. You can opt-out through your browser settings.
Your Control
You can control cookie preferences through your browser settings. Blocking certain cookies may affect platform functionality.
Questions About Your Privacy?
If you have any questions or concerns about how we handle your data, please don't hesitate to reach out.
Contact Us